About us

Papers Choice Zambia Limited is a company registered in the Republic of Zambia and engaged in the supply and distribution of stationery, paper products, and office consumables. We operate as a formal, tax-compliant entity registered with the Zambia Public Procurement Authority (ZPPA Registration No. 65643, TPIN 2406756257), serving corporate procurement officers, government ministries, banks, and schools across the nation.

Website use

You agree to use our website only for lawful purposes and in a manner that does not violate applicable laws or regulations, infringe on the rights of others, disrupt or damage the website or its functionality, or attempt unauthorised access to systems or data. We reserve the right to restrict or terminate access to the website if misuse is detected.

Products and services

All product descriptions, specifications, and availability are subject to change without prior notice. Images and descriptions are for reference purposes only. Availability may vary based on stock and supply conditions. Bulk orders, special orders, and branded products may be subject to separate terms. Final confirmation of orders will be communicated through official quotation or invoice.

Pricing and quotations

All prices are provided through formal quotations or invoices. Prices may change based on market conditions, supplier pricing, or availability. Taxes, delivery charges, or duties, if applicable, will be clearly stated. A quotation does not constitute a binding agreement until accepted and confirmed in writing.

Orders and payments

Orders are confirmed upon written acceptance or issuance of a purchase order. Payment terms will be specified on the invoice or agreed separately. We reserve the right to withhold delivery for overdue or unpaid invoices. Accepted payment methods will be communicated during the order process.

Delivery and logistics

Delivery timelines are estimates and may vary due to logistics or external factors. Risk of loss transfers to the customer upon delivery. Customers are responsible for inspecting goods at the time of delivery. Any discrepancies must be reported within a reasonable time.

Returns and claims

Returns or claims will be assessed on a case-by-case basis and must be reported promptly, be supported with proof of purchase, and comply with agreed commercial terms. Custom or special orders may not be eligible for return.

Intellectual property

All content on this website, including text, logos, images, and branding, is the property of Papers Choice Zambia Limited and may not be copied, reproduced, or used without prior written consent.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our liability is limited to the value of the goods or services supplied. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Privacy

Use of our website and services is also governed by our Privacy Policy, which outlines how we collect and protect personal information.

Governing law

These Terms are governed by and construed in accordance with the laws of the Republic of Zambia. Any disputes shall be subject to the jurisdiction of Zambian courts.

Changes to terms

We reserve the right to update or modify these Terms at any time. Updated versions will be posted on this page with a revised effective date. These Terms became effective on February 3, 2026.